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AskAway: Policies

General Information

Library Homepage
Library Branches
Service Hours
Library Policies  
Library Floor Plans  
Circulation / Checkout / Loans Phone Numbers
  • Prince Rupert 250-624-6054 or 1.877.277.2288 (campus switchboard) local 5705
  • Smithers 250-847-4461 or 1.877.277.2288 (campus switchboard) local 5836
  • Terrace 250-638-5407 (direct line) or 1.877.277.2288 (campus switchboard) local 5407
Reference Desk Phone Numbers
  • Prince Rupert 250-624-6054 or 1.877.277.2288 (campus switchboard) local 5705
  • Smithers 250-847-4461 or 1.877.277.2288 (campus switchboard) local 5836
  • Terrace 250-638-5407 (direct line) or 1.877.277.2288 (campus switchboard) local 5407
Email Address for Reference Questions
Phone Number for Text Message Reference  


Resources & Services

Library Catalogue
Library Search (EBSCO Discovery Service),guest
Indexes & Databases
Google Scholar link  
Database Authentication
  • Information for students is at
  • Students' EZproxy login is identical to their Office 365 login:
    • Students' O365 username is their CMTN email address: <Brightspace username>
    • Their password is the same as their Brightspace password. 
  • Students can contact if they don't know their EZproxy login.
  • If student's EZproxy login fails, please ask them to email a screenshot of the error message (or a copy of the text of the error message) to
Brightspace (formerly D2L) authentication
  • The AskAway chat box appears in course sites. Requests for Brightspace support should be referred (see below). 
  • The Brightspace login is the same username and password that students use to login to college computers.
  • Students who don't know their login should contact Enrollment Services at 1.877.277.2288 or by email Office hours are Mon-Fri, 8:30 am to 4:00 pm.
  • Students needing Brightspace support should read the FAQs or contact their instructor or
Subject Guides
Citation Guides

Adoption of APA 7th edition is at the discretion of instructors.

  • Michele Cook (Library Coordinator, Terrace)
  • Luba Kasum (Smithers)
  • Mike Rauschenberger (Prince Rupert)
List of Librarians
  • Michele Cook (Library Coordinator, Terrace)
  • Luba Kasum (Smithers)
  • Mike Rauschenberger (Prince Rupert)
Interlibrary Loans
  • No limit on number of requests.
  • No fee for requests.
Print Journals See catalogue.
Technical Help



Virtual Lab

  • Students' username and password are identical to their Brightspace username and password. However, students should prefix their username with cmtn\. For example: cmtn\abcde123.
  • Students should request support from their instructors.
Writing Centre Contact WriteAway
eResources Emergency Contact



Borrowing Information

Library Cards
Loan Periods
Holds / Recalls / Requests
Fines / Penalties
  • Overdue fines are not charged.
  • Lost/damaged/unreturned items: borrowers are charged the replacement cost + $7.50 processing fee per invoice (not per title).
Borrowing Policies
Library Account Information
After hours book returns  


Equipment & Facilities

Internet Access Library staff can confirm usernames and reset passwords.
Wireless Access  
Microfilm / Microfiche  
Meeting / Study Rooms
  • Prince Rupert
    • Two six-seat seminar rooms
    • Reservations can be made at service desk
  • Terrace
    • Three four-seat seminar rooms
    • Reservations can be made on sign-up sheets outside each room
  • Smithers
    • One seminar room
    • Reservations can be made at the service desk


Computer Labs  
Microsoft Office 365 Access instructions are available at


Campus Information

Academic Calendar
Class Timetable
Select "Guests". Select "Search for Classes" function.

Exam Schedules Not available online
Campus Maps None
Campus Web Site Map None


Other Resources

AskAway Local Coordinator(s)


Back-up Phone Number


Anything else useful for AskAwayers?