AskAway: Policies

• Prince Rupert 250-624-6054 or 1.877.277.2288 (campus switchboard) local 5705
• Smithers 250-847-4461 or 1.877.277.2288 (campus switchboard) local 5836
• Terrace 250-638-5407 (direct line) or 1.877.277.2288 (campus switchboard) local 5407

• Prince Rupert 250-624-6054 or 1.877.277.2288 (campus switchboard) local 5705
• Smithers 250-847-4461 or 1.877.277.2288 (campus switchboard) local 5836
• Terrace 250-638-5407 (direct line) or 1.877.277.2288 (campus switchboard) local 5407

• Information for students is at https://www.coastmountaincollege.ca/student-services/library/login-help.
• Students' EZproxy login is identical to their Office 365 login:
  • Students' O365 username is their CMTN email address: <Brightspace username>@coastmountaincollege.ca.
  • Their password is the same as their Brightspace password. 
• Students can contact library@coastmountaincollege.ca if they don't know their EZproxy login.
• If student's EZproxy login fails, please ask them to email a screenshot of the error message (or a copy of the text of the error message) to library@coastmountaincollege.ca.

• The AskAway chat box appears in course sites. Requests for Brightspace support should be referred (see below). 
• The Brightspace login is the same username and password that students use to login to college computers.
• Students who don't know their login should contact Enrollment Services at 1.877.277.2288 or by email info@coastmountaincollege.ca. Office hours are Mon-Fri, 8:30 am to 4:00 pm.
• Students needing Brightspace support should read the FAQs or contact their instructor or info@coastmountaincollege.ca.

http://libguides.coastmountaincollege.ca/citations

Adoption of APA 7th edition is at the discretion of instructors.

• Michele Cook (Library Coordinator, Terrace) mcook@coastmountaincollege.ca
• Luba Kasum (Smithers) lkasum@coastmountaincollege.ca
• Mike Rauschenberger (Prince Rupert) mrauschenberger@coastmountaincollege.ca

• Michele Cook (Library Coordinator, Terrace) mcook@coastmountaincollege.ca
• Luba Kasum (Smithers) lkasum@coastmountaincollege.ca
• Mike Rauschenberger (Prince Rupert) mrauschenberger@coastmountaincollege.ca

• No limit on number of requests.
• No fee for requests.

Brightspace

• Students who don't know their login should contact Enrollment Services at 1.877.277.2288 or by email info@coastmountaincollege.ca. Office hours are Mon-Fri, 8:30 am to 4:00 pm.
• Students needing Brightspace support should read the FAQs or contact their instructor or info@coastmountaincollege.ca.

myCMTN

• Follow these steps to access your myCMTN online self-service account: https://www.coastmountaincollege.ca/student-services/campus-services/it-services/mycmtn
• How to reset your myCMTN password: https://www.coastmountaincollege.ca/registration-records/student-self-service/mycmtn#password
• If students need help they should read the help information or contact info@coastmountaincollege.ca.

Virtual Lab

• Students' username and password are identical to their Brightspace username and password. However, students should prefix their username with cmtn\. For example: cmtn\abcde123.
• Students should request support from their instructors.

• Overdue fines are not charged.
• Lost/damaged/unreturned items: borrowers are charged the replacement cost + $7.50 processing fee per invoice (not per title).

• https://cmtn.sirsidynix.net/uhtbin/cgisirsi/X/TERRACE/X/1/69/X/BLASTOFF
• Username: library card number or student number
• Password: SirsiDynix Symphony-generated PIN

• B&W $.10 per page
• Colour $.40 per page
• See https://www.coastmountaincollege.ca/registration-records/tuition-fees-and-payments/housing-and-service-fees

• B&W $.10 per page
• Colour $.40 per page
• See https://www.coastmountaincollege.ca/registration-records/tuition-fees-and-payments/housing-and-service-fees

• Prince Rupert
  • Two six-seat seminar rooms
  • Reservations can be made at service desk
• Terrace
  • Three four-seat seminar rooms
  • Reservations can be made on sign-up sheets outside each room
• Smithers
  • One seminar room
  • Reservations can be made at the service desk

https://mycmtn.coastmountaincollege.ca
Select "Guests". Select "Search for Classes" function.